Customer Support Center

At Patriot Smart Security, we offer professional installation by certified technicians for all packages. Our team handles everything — from mounting cameras to configuring your control panel — so you don't have to worry about a thing.

Most residential installations are completed in 2–4 hours, depending on the size of your home and the number of devices. Our technicians work efficiently and will walk you through the system before leaving.

Our team takes great care to minimize disruption. Most systems use wireless sensors and mounts that require minimal drilling. Any surface penetrations are kept as discreet as possible.

Our monitoring centers are staffed around the clock, 365 days a year. When an alarm is triggered, our team is alerted in as little as 15 seconds and will immediately contact you, then dispatch emergency services if needed.

No problem. Our systems include cellular backup connectivity, so even if your Wi-Fi goes down, your home stays protected and our monitoring center stays connected to your system.

Yes — you'll receive instant push notifications on your smartphone the moment any sensor or camera detects activity. You can customize alert preferences in the mobile app.

Absolutely. Our AI smart cameras feature color night vision up to 130 feet using built-in spotlights and infrared LEDs, eliminating blind spots even in complete darkness.

Recordings are stored securely in the cloud for up to 30 days depending on your plan. Access footage anytime from your mobile app or web dashboard.

Yes. All outdoor cameras are rated IP66 weather-resistant, designed to withstand rain, dust, extreme heat, and cold — keeping your perimeter protected year-round.

No. Unlike most competitors, Patriot offers no long-term contracts. You're free to cancel at any time. We believe in earning your trust through service quality — not locking you in.

We only ask for payment once you are 100% satisfied with your installation. We won't request final payment until every step is completed to your full satisfaction.

Monitoring plans start at $29/month. All plans include 24/7 professional monitoring, mobile app access, and cellular backup. Final price depends on your chosen package.

The Patriot app gives you full control from anywhere:

• Arm/disarm your system remotely
• View live and recorded camera footage
• Receive instant motion alerts
• Control smart locks, lights, and thermostats
• Manage multiple properties from one dashboard

Yes. Our system integrates seamlessly with Amazon Alexa, Google Home, and Z-Wave platforms, so you can arm your system with a voice command or automate it with existing smart home routines.